Legal Documents

Dhane88 Privacy Policy — Your Data, Our Responsibility

Dhane88 treats your personal data with the utmost respect. On this page, we clearly set out what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026
Language: English
Version: 2.5

This privacy policy applies to all members and visitors of the Dhane88 platform. By using the site or app, you are considered to have agreed to this policy. If you have any questions, please reach out to the support team.

1

Introduction

Dhane88 is an online betting and gaming platform serving users in Bangladesh. We are committed to protecting the privacy of our members.

This Privacy Policy explains in detail what personal data Dhane88 collects, how it is used, with whom it may be shared, and the steps we take to keep your information secure. This is a legal document, and we recommend reading it in full.

Protecting every member's data at Dhane88 is not just a legal obligation — it is a moral commitment. We believe this platform cannot exist without your trust.

2

What Data Is Collected

Dhane88 collects different types of information in different situations. A categorized breakdown is provided below.

Data Type Example Reason for Collection
Identity Information Full name, date of birth, NID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address, physical address Account Management & Notifications
Financial Information Payment methods, transaction history Deposit & Withdrawal Processing
Usage Data Bet history, game logs, login timestamps Service Improvement & Fraud Prevention
Technical Information IP address, device type, browser Security Monitoring & System Optimization

Beyond the information outlined above, Dhane88 does not collect any unnecessary personal data. Data collection is always purpose-specific and kept to a minimum.

3

How We Collect Your Data

Dhane88 collects information in three main ways — directly provided by the member, automatically collected during platform use, and in some cases through authorized third parties.

  • Directly Provided: You provide your information directly when filling in registration forms, uploading KYC documents, or contacting support.
  • Automatically Collected: When you access the platform, certain technical data is collected automatically through cookies and log files.
  • Third Parties: Certain information may be collected from payment processors (Mobile Pay, Nagad) or identity verification services — solely to ensure service delivery.

SSL-256 encryption is active at every stage of data collection. When you see "https" in your browser, your connection is secure.

4

Purpose of Data Use

Dhane88 uses collected data only for specific, legitimate purposes. We never process your information unnecessarily.

  • Account creation, management, and verification.
  • Processing all financial transactions, including deposits and withdrawals.
  • Prevention of fraud, account hacking, and money laundering.
  • Member communications regarding services — promotions, notifications & updates.
  • Platform performance analysis and improvement.
  • Compliance with legal obligations and regulatory reporting requirements.

Your explicit consent will be obtained before using your data for marketing or advertising purposes. If consent is not given, no such communications will be sent.

5

Data Sharing Policy

Dhane88 does not sell members' personal data or share it with advertisers. Information may only be shared in the limited circumstances outlined below.

  • Payment Processors: Necessary information is shared with payment services such as Mobile Pay and Nagad to process transactions. These providers operate under their own privacy policies.
  • Identity Verification Services: Documents may be shared with authorized verification agencies as part of the KYC process.
  • Legal Authorities: Disclosure of data pursuant to a court order or government directive is a legal obligation.
  • Business Changes: In the event of a change in ownership of Dhane88, data may be transferred — however, the new party will be bound by the same privacy policy.

Outside of the cases listed above, Dhane88 never shares your information with third parties. If you have any doubts, please contact support.

6

Cookies & Tracking Technologies

Cookies and similar technologies are used on the Dhane88 website and app to enhance your browsing experience and help the platform remember your preferences.

  • Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
  • Performance Cookies: To understand which parts of the platform see the most usage — fully anonymized data.
  • Preference Cookies: Saves your language and interface preferences so you don't have to set them every time.

Cookies can be managed through your browser settings. Please note that disabling cookies may affect the functionality of certain platform features.

7

Technical Measures for Data Security

Multiple layers of security are in place to keep your data safe at Dhane88.

  • SSL-256-bit encryption — all data is fully encrypted during transfer.
  • Option to enable Two-Factor Authentication (2FA) for added security.
  • Automatic session timeout — you will be logged out after an extended period of inactivity.
  • 24/7 security team — monitoring for unusual activity in real time.
  • Regular security audits and penetration testing.
  • Data backup system — risk of data loss kept near zero.

Please note, however, that no platform can guarantee 100% security on the internet. We encourage you to keep your password strong and never share it with anyone.

8

Data Retention Period

Dhane88 does not retain your information beyond the period for which it is required.

  • Active account data: retained for as long as the account remains active.
  • Closed account data: retained for up to 5 years from the date of closure (as required by law).
  • Financial transaction records: retained for the period specified by applicable regulatory guidelines.
  • Support chat logs: deleted 90 days after the issue is resolved.

Once the retention period expires, data is securely deleted or permanently anonymized.

9

Your Rights

As a Dhane88 member, you have certain rights over your own personal information.

Right of Access

You may request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

Under certain circumstances, you may request that your data be deleted.

Right to Object to Processing

You may object to your data being used for marketing purposes.

Right to Portability

You may request a copy of your personal data in a specified format.

Right to Restriction

In certain circumstances, you may request that the processing of your data be restricted.

To exercise any of these rights, please contact our support team. We aim to respond to all requests within 30 days of receipt.

10

Third-Party Links & Services

The Dhane88 platform integrates certain third-party services (payment gateways, verification services). These third parties maintain their own privacy policies.

Dhane88 is not responsible for the privacy practices of these third-party services. We recommend reading their policies before using any such service.

11

Right to Modify This Privacy Policy

Dhane88 may update this Privacy Policy, in part or in full, at any time. For significant changes, members will be notified in advance via their registered email or through a platform notification.

Continued use of the platform after any changes will be taken as your acceptance of the updated policy. The latest version will always be available on this page.

12

Contact & Privacy Complaints

For any questions, concerns, or complaints regarding this privacy policy, please get in touch with Dhane88.

  • Email: privacy@dhane88.com
  • General Support: support@dhane88.com
  • Live Chat: Available 24/7

Privacy-related requests are typically responded to within 7–30 business days.


How We Protect Your Data

Core Pillars of Dhane88's Security Framework

End-to-End Encryption

Everything you do on Dhane88 — from login to payment — is protected by SSL-256 encryption. Your data cannot be intercepted in transit.

Secure Data Storage

Your data is stored on internationally certified encrypted servers, with regular backups and an active disaster recovery system in place.

KYC Verification Security

Identity verification documents are stored in encrypted systems and can only be accessed by authorized personnel when necessary.

Real-Time Monitoring

Dhane88's security team monitors systems around the clock. Any unusual activity detected is acted upon immediately.

Zero Data Sales Policy

Dhane88 never sells your information to advertisers or third parties. This is a non-negotiable core principle of our policy.

Transparent Communication

Every purpose for which your data is used is clearly communicated. You can ask questions at any time and will receive a response.


FAQs

Practical FAQs on Accounts & Betting

Some profile details on Dhane88 can be updated directly from your account settings — such as your display name or notification preferences. However, changes to sensitive information like your mobile number or email address must be made through our support team, as these are subject to stricter controls for security reasons. The process works as follows: verify your identity via live chat or email (using your NID and an OTP sent to your registered number), then confirm a second OTP sent to the new number, and the change will take effect. The entire process typically takes 15–30 minutes.

The minimum bet amount at Dhane88 depends on the bet type. For Sports Betting, the minimum is generally ৳50 — kept intentionally low with Bangladeshi bettors in mind. For casino games, the minimum varies by title: slots can start from as low as ৳10, while Live Baccarat typically starts at ৳100. Maximum limits are determined by your VIP tier and bet type. To check the limits for a specific game, click the info icon next to that game or market.

Your Information Is Safe With Us

You've read the Dhane88 Privacy Policy — now join with confidence. Your data is kept safe while you enjoy Bangladesh's best betting experience.

SSL-256 Encryption
Your Data Is Never Sold
24/7 Support
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